FAQ  

What's up with the "Try Us Free" promo?

We know selecting a daycare is a big decision.  Will my child be safe?  How comfortable will they be with the staff, the facility, the routine?  Is this place really a good fit for us?  While we like to think the Ozone is a great place for every kid, we also realize that a parent won’t know that unless they actually try it.  So here’s our offer: Try our program for free for a day - No risk, No cost to you. The only thing we’ll need from you is the completed registration form. If you and your child like it, then come on board. If not, you don’t lose anything.

*Please note, this depends upon availability in the program, and may not be available for select days.  Please contact us to make sure we have space for your selected day.

 

What? No extra charge for half-day or full-day care on school holidays?

That’s right. If you are enrolled as a full-time member in good standing, and have been for at least 1 month, we cover the extra hours at no charge to you. You'll simply pay the normal "after school" rate, even though your child will be with us longer. We understand how hard it is to budget your monthly expenses, and those surprises or extra charges can sometimes throw things out of whack. So unlike other places, which can charge up to $150 per week, our rate is always the same. See our pricing charts for rates if you’re a part-time member.

 

How does the part time program work? Do I need to sign up for the same days each week?

We realize that scheduling with this age group is a tricky thing. Many kids play sports for a season and then need something to do for the rest of the time. Others have practices or lessons one day a week, but are looking for coverage the other days. Being parents of this age group we understand and have tried to make our program flexible to meet these demands. Some examples include:

 

  • Sign your child up for a “regular” schedule such as every Monday, Wednesday and Friday or just Mondays

  • Sign up for an ad-hoc schedule such as Monday and Wednesday this week, Tuesday, Wednesday, Thursday the next (great for nurses or others with unpredictable schedules).

  • Use our drop-in slots which require you to simply let us know at least 1 day in advance and we’ll reserve a slot for you. This plan is ideal for stay at home parents who can use our club services as a special treat every so often or to cover when the unexpected comes up.

Please keep in mind if you have an ad-hoc schedule you will need to make sure you update us each week.    

Please keep in mind that a limited number of slots are available and we may not be able to accommodate your child if you wait too long to sign up.

 

What if I have more than one child who wants to go, do I get a discount?

Yes, we offer a 10% discount for additional siblings in a regular scheduled program, after the first one enrolls (Sorry, add-on services remain the same).

 

This all sounds great, how do I sign up?

To reserve a spot, just fill in the online registration form. This let’s us know you’re coming and provides contact information for us (we’ll need these before your child can start here).  During the school year, you will also need to provide a written note to the school letting them know your child needs to go to The Ozone for your selected days.

 

What if I have more questions?

Feel free to call us or text us at 804-723-1222 for Little Ozone or send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it..